Max Bupa, India’s leading health insurance players, and HDFC Bank, one of India’s leading private sector banks, just made an official announcement to launch ‘digital first’ propositions for the bank’s 40+ million customers, spread across more than 5,000 branches.
Max Bupa is dedicated to provide the best bespoke and comprehensive health insurance solutions and services to HDFC Bank’s customers through a blend of digital touch points like AnyTimeHealth (ATH) machines, deep synchronization and integration with HDFC Bank InterNet banking and digital seller apps like InstaInsure.
As part of the corporate agency arrangement with HDFC Bank, Max Bupa provides comprehensive and customization product variants to the bank’s customers, through multiple digital touch points. The product offerings include Max Bupa’s complete range of indemnity plans including heartbeat, health companion, Goactive and health recharge.
Max Bupa, in strategic association with HDFC Bank, has designed an end-to-end ‘digital journey’ for all the bank’s customers, which has been uniquely designed to support HDFC Bank’s assisted and non-assisted mode of selling insurance, in a paperless environment. This robust digital ecosystem will empower the bank’s customers to avail health insurance solutions at their convenience.
“At HDFC Bank, the customer is at the center of everything we do. We’re constantly innovating to offer our customers the best range of products and services through multiple touch points. Digital plays a key role in creating the best customer experience. With our partnership with Max Bupa and the solutions that we are offering to our customers, especially ATH, we are confident of further strengthening our digital ecosystem, and we expect our customers across India, to gain access to customized health insurance policies anytime, anywhere”, said Arvind Vohra, Country Head -Retail Branch Banking, HDFC Bank.
“Health insurance has become a necessity today due to the growing incidence of lifestyle and critical diseases and growing medical inflation which is currently at 15 per cent. The industry is severely under penetrated with meager 20 per cent of the population possessing any form of health cover. Majority of consumers either find health insurance buying either too complicated or do not find the motivation to ensure something as important as their health. Thus, the Indian health insurance industry needed something disruptive like Max Bupa AnyTimeHealth machines that enable instant health assessment and purchase”, said Ashish Mehrotra, MD & amp; CEO, Max Bupa.
“The collective vision of HDFC Bank and Max Bupa is to make quality healthcare more accessible through digital innovations and we are confident that our joint focus on delivering smart digital solutions will help us fulfill the health insurance needs of the bank’s 40+ million customers across India. We plan to reach one million HDFC Bank customers over the next three years”, he added.